Claim Route 360: Routing and CRM for Independent Adjusters
Claim Route 360 helps independent insurance adjusters import claims, optimize daily inspection routes, schedule appointments, and keep claim documentation organized in one place.
It targets the routing, scheduling, and tracking work that eats into billable hours for IAs running multiple claims per day across a region.
Who it is for
- Independent insurance adjusters working daily claims
- IA firms managing rosters of field adjusters
- Catastrophe deployments coordinating regional routes
Problems it solves
- Hours lost each week to manually planning daily inspection routes
- Claims tracked across email, spreadsheets, and notebooks
- Missed appointments and re-routes that add windshield time
- Difficulty handing claims off cleanly between adjusters
Key features
- Claim import and central pipeline view
- Daily route optimization across multiple inspections
- Scheduling and appointment tracking
- Mileage and time visibility per claim and per day
- Lightweight CRM fields for claim and contact data
- Built for the realities of CAT work, not generic field sales
How it works
- Import claims into Claim Route 360
- Plan the day with route optimization across your assignments
- Confirm appointments and run the day from the schedule view
- Update claim status and notes as you go
Use cases
- Daily residential property claim routes
- CAT deployments with high claim volume in a tight geography
- Multi-adjuster firms coordinating coverage across a region
